EX244: UForce: Security & Patrol Management System
Khairilzamrie Bin Rosle UNIVERSITI MALAYSIA SARAWAK
UForce is a mobile-first digital security platform developed in-house by UNIMAS to replace inefficient, legacy security management systems.The Security Crisis
Prior to UForce, UNIMAS faced significant operational challenges:
- Vendor Lock-in and Costs: Proprietary hardware was expensive, fragile in tropical climates, and subject to prohibitive replacement costs.
- Inefficiency: Manual, paper-based logging and radio-based identity verification resulted in significant delays and paperwork.
- Accountability: Lack of electronic verification led to "ghost patrols," while supervisors faced "black hole" visibility into security incidents.